Refund policy

We take pride in the quality of our products and services. Please note that all sales are final, and we do not offer refunds, exchanges, or returns under any circumstances.

Before making a purchase, we encourage you to carefully review your order, product descriptions, and any available sizing or customisation details. If you have any questions before purchasing, our customer support team is happy to assist you.

In the rare case that you receive a damaged or defective item, please contact us within 14 days of delivery with your order details and clear photos of the issue. We will review your case and, at our sole discretion, determine the best resolution.

By completing a purchase on our website, you acknowledge and agree to this return policy.

For any inquiries, please contact us at demaemaemerch@gmail.com